What We Stand For
At Wolper, we have spent decades creating a legacy of great customer service, forward-thinking investment in technology, innovative and customer-driven changes. We don’t think of it as our legacy or our marketing platform. It is just how we do business. You might think of it as part of our company “DNA”.
As we continue to grow, it’s become imperative to stop and take stock and actually articulate our core values and objectives. It’s important, for example, in training new employees. But it’s also important as a touchstone for every undertaking — from strategic planning and marketing to recruitment and management practice.
Besides helping us to stay on-course, stated values are important to share with you. You want to know who you’re doing business with. What follows provides a quick but solid overview of who we are and who we’ve been — for more than 30 years, and counting.
Wolper Company Values and Objectives
- To provide subscription management and related services to corporate, government, public, and academic libraries and desktop users in a manner that is relevant and valuable in today’s marketplace
- To maintain the highest business ethics in our relationships with employees, customers, vendors, publishers and other partners, and regulatory agencies
- To create an environment for our employees in which they feel respected, challenged, and fulfilled
- To provide an exemplary level of service to our customers - a level that generates customer enthusiasm — through relevant, up-to-date services and information, accurate data capture and processing, knowledgeable and professional communication, courteous and timely response, and competitive prices
- To create a work environment marked by individual accountability for results and daily striving for excellence and constant improvement
- To be as agile and innovative a company as the market demands and our resources allow
©2006-2010 Photography by William Cays
In the spirit of our primary tagline, “We are the calm…”, our site includes a collection of photos that embodies the characteristic of calm. This idea — like the images — inspires us. Stop and savor the Wolper difference.